Support Questions
How can I contact Shine Masters for help? ►
📞 Phone: 0732 243 159
📧 Email: support@shinemasters.com
💬 Live Chat: Available 8:00 AM – 5:00 PM EAT via our website
📧 Email: support@shinemasters.com
💬 Live Chat: Available 8:00 AM – 5:00 PM EAT via our website
What are your working hours for customer support? ►
Our support team is available Monday – Saturday, 8:00 AM to 5:00 PM (EAT).
How quickly will I get a response? ►
We aim to respond to all support requests within 1 business day. For urgent issues, please call us directly.
Do you offer on-site support? ►
Yes, we provide on-site visits for certain services. Contact us to schedule and confirm availability in your area.
What should I do if I have a complaint? ►
You can send an email to complaints@shinemasters.com or call our hotline. We take every concern seriously and aim to resolve all issues promptly.